Shipping Policy

Last updated: 12.02.2024

Thank you for choosing Hendmade.de for your purchase! Here's everything you need to know about our shipping policy:​

​

1. Shipping Methods: We offer a variety of shipping methods to accommodate your needs, including standard, expedited, and express shipping options. The availability of these methods may vary depending on your location and the items in your order. 

2. Processing Time: Please allow 5-7 business days for order processing before shipment(only for printable services). Orders are processed and shipped during regular business hours, Monday through Friday, excluding holidays. 

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping method selected at checkout. You can view the shipping cost for your order before completing the checkout process.

4. Shipping Destinations: We currently ship to addresses within Germany. Additionally, we offer international shipping to select countries worldwide. Please note that shipping rates and delivery times may vary for international orders. For more information or to inquire about shipping to your specific location, please contact our customer service team. We're here to assist you with any questions or concerns regarding international shipping.

5. Delivery Time: Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-5 business days for delivery, while expedited and express shipping options may deliver your order sooner.

6. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

7. Shipping Delays: While we make every effort to ensure timely delivery of your order, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your patience and understanding in such situations.

8. Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations based on their size, weight, or contents. We will notify you if any restrictions apply to your order.

9. Shipping Insurance: For added peace of mind, shipping insurance is available for an additional fee. Please contact us if you would like to purchase shipping insurance for your order.

10. Contact Us: If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure your shopping experience with Hendmade.de is enjoyable and hassle-free.

Thank you for shopping with us :-)